Frequently Asked Questions (FAQ) about Bioinformatics as a Service

We get a lot of questions about our service model. Here are answers to the most common ones. If you do not find an answer to your question here, just write it in the message form at the end and we will come back to you!

Our service model and expertise

  • Why is Bioinformatics as a Service a better option than hiring a bioinformatician?
    • There are several benefits, the main ones being:

      1. You only spend money when you actually need a bioinformatician, as opposed to paying for recruitment, salary, holidays, overhead, office space, computational infrastructure and software licenses every day, to name but a few expenses.
      2. A service can be easily adapted to your changing needs, from periods of high-intensity analysis to the slower periods in between.
      3. You can access the combined experience and expertise of a full bioinformatics team.
      4. You do not have to deal with the daily project management of bioinformatics work, which requires a lot of time and expertise in bioinformatics. This is also a reason to (re)consider whether you should really be hiring a junior bioinformatician.
      5. Hired personnel will sometimes leave for other opportunities; contracting an external team, however, always ensures a seamless service.
  • Do you have experience of working with researchers in my specific field?
    • It is likely that we do. Our scientists come from a range of backgrounds, and our customers throughout the years have spanned almost every corner of academic and industrial life sciences applications. While every project is unique, we have probably dealt with data sets, analyses, and research questions that are similar to yours. Read more about our references here.

  • I did not see any mention of the type of analysis I need. Does it mean that you do not provide it?
    • Our flexible service model enables us to assist you with nearly any bioinformatics-related query. As far as our lists of analyses go, there are so many different possibilities that it would be impossible to list everything we can do. The easiest way to find out is to ask us directly!

  • How can I be sure that the results provided will be up to my standards?
    • We always start with thorough data quality control, so that we can give you an early warning if we suspect that there might be something amiss with your experiments or data. The analyses themselves are conducted with top-of-the-range methods, and you can even request that we use a specific method if you want. Our background in academic life science research guarantees that we understand what it takes to conduct top-quality research.

Starting a project

  • How can I get a bioinformatics plan, and how much does it cost?
    • It is very simple: just invest one hour of your time to meet with us, and we will provide you with a free quotation that includes a tailored bioinformatics plan for your project. Once you have this plan, it is your decision how to best utilize it, and to make your own selection of partner for your project. Read more about it here.

  • Do I have to be able to define the analysis in detail?
    • You do not have to define the contracted bioinformatics work in detail. We just have to understand how the data was generated, and what are your research questions. Then, we plan the workflow accordingly.

  • Can you help me in writing a grant application?
    • Yes, we can provide a fully tailored bioinformatics plan for your grant application along with a schedule and budget. Additionally, we can also perform preliminary analyses on your existing data or public data to support the application.

  • Do I have to be able to specify all the required work in detail beforehand?
    • No, we do not require any bioinformatics expertise from you. We will discuss your needs and then plan the implementation accordingly.

  • How do I deliver the data to you?
    • There are three options for getting your data to us: you can share the data files using any preferred file sharing service, upload the files directly to our server via an SFTP connection, or just send them on an external hard drive to our office (Mr Klaus Breitholtz, Genevia Technologies Oy, Hämeenkatu 14 C 33, 33100 Tampere, Finland). As a general precaution, always make sure you have local copies of the files as a backup before sending your data to anyone!

  • How many months of service will I need?
    • For a typical customer, we initially provide three months of our Research, Multiomics or Software service, with an option to extend the service on a monthly basis. The Enterprise plan is provided for 12 months with a yearly extension option.

  • What if my data has quality issues?
    • We perform thorough computational quality control before moving on to downstream analyses. If there are any quality concerns, we will decide together with you on how to deal with them. In the case where the best option is to re-run the experiments, we can put the project on hold.

  • Can I change the scope or the contents of the project after you have begun the analysis?
    • Absolutely! We will keep you up to date on the progress and will discuss intermediary results with you to agree on the next batch of deliverables and their schedule. We are happy to adapt to any changing requirements – your dedicated project manager is always there to discuss and implement your plans.

After a project

Are you interested in learning more about our bioinformatics services or do you have any additional questions? Please get in touch with us!

Thomas Liuksiala
Thomas Liuksiala Scientific Project Manager Genevia Technologies Oy

Learn more

End of year campaign!