Operational Excellence Meets Scientific Rigor – Elevating Quality with ISO 9001 certification
At Genevia Technologies, delivering scientifically sound, timely, and high-quality results is the heart of what we do. Our clients trust us to support their research with robust bioinformatics solutions — and we take that responsibility seriously. To ensure we consistently meet those expectations as we grow and take on increasingly complex projects, we are now pursuing ISO 9001 certification. This internationally recognized quality management standard helps organizations build more consistent, transparent, and efficient ways of working. For us, it’s about investing in how we operate as a team so that we can keep delivering the highest standard of service, every time.
From Good Practices to a Cohesive System – What is ISO 9001 and Why Does It Matter?
ISO 9001 is a globally accepted standard that outlines how to build and maintain an effective quality management system (QMS). In practice, it helps organizations align their operations with client needs, clarify internal processes, and set up mechanisms for continuous improvement.
Much like our journey with the ISO 27001 information security certification, ISO 9001 pushes us to examine and improve how we work — not just individually, but as a growing team and company. While ISO 27001 ensures the security of your data, ISO 9001 ensures the quality of our services.
Our CFO, Dr. Klaus Breitholtz, who has led the certification process, describes it as a natural progression. While we’ve always had strong practices in place, they were often scattered or maintained within smaller teams. Now, we’ve unified them into a shared, company-wide framework. According to him, introducing more structure doesn’t mean adding unnecessary control. Rather, it’s about making life easier for our experts by giving them clarity, support, and consistency in how things are done.
We’ve examined how we define client expectations, ensure smooth handovers, and improve access to shared knowledge and documentation. This process has helped us identify what’s working well and where we can do better — especially in terms of communication, continuity, and anticipating potential risks before they become issues.
What’s important to note is that ISO 9001 doesn’t prescribe how the science itself should be done. Instead, it ensures that everything around the scientific work — the planning, coordination, and delivery — is as solid and predictable as possible. That way, our experts can focus fully on solving problems, without being bogged down by uncertainty or inefficiencies. We don’t dictate how a bioinformatician should carry out an analysis — but we do ensure that client expectations are documented, that communication is smooth, and that everyone has the tools to meet (and exceed) those expectations.
In short, for our clients, this means working with a partner whose commitment to quality is not just promised, but proven, measurable, and regularly evaluated. Every project is backed by clear, well-defined systems designed to ensure quality from start to finish. It means more consistent communication, fewer surprises, and a stronger sense of continuity, whether your project is small and focused or large and complex. It also means that when something goes especially well, we’re equipped to turn that into a new standard — and when something goes wrong, we learn from it and improve.
Continuing the Journey: Quality at Every Step
Pursuing ISO 9001 certification isn’t a one-time achievement; it’s a commitment to regular audits, feedback loops, and structured improvement efforts. We’ve already established an internal development cycle that guides us through updates and audits, and we’ll continue expanding our quality practices across new areas of the company over time.
Ultimately, this certification is part of our long-term mission: to be a trusted, proactive bioinformatics partner in our clients’ research, from grant writing and experimental design to data analysis and beyond. By building a strong operational foundation, we’re freeing up our scientists to focus on what they do best: delivering results that matter. We aim to be a company where scientific expertise is supported by operational excellence, and where both clients and employees benefit from a well-structured, forward-thinking environment.
Learn more about the ISO 9001 standard.
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